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4 Port Managed USB 3.2 Gen 1 Hub w/ Small Footprint & 15KV ESD Surge Protection
Model No.
CG-4MGDU3MLR2
Industrial Grade | +7~48V DC Input | Surface Mountable | DIN Rail | 5 Gbps
- Advanced Protection: The 4-port USB 3.2 Gen 1 hub protects your device with advanced ESD protection. Built-in 15kV ESD surge protection offers you security and assurance that your connected devices will be protected.
- Super Fast Speeds: This USB hub is 3.2 Gen 1 compliant, ensuring super-fast 5Gbps data transfer speeds. It supports super speed, high speed and full speed which enables it to be compatible with USB 2.0 / 1.1.
- Port Management Software: Control each individual ports’ status, turn bus power on/off, and even reset the entire hub through the hub’s management software which supports Windows, Mac, and Linux operating systems
- Upstream: 1 USB port, Type B connector
- Downstream: 4 USB ports, Type A connectors
- LED Indicators: 4 LEDs for each downstream port to indicate the current bus
- Mounting Options: Wall, Surface, and DIN Rail
- Supply Current: 1.5A max. per channel
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Description
Introduction:
The CG-4MGDU3MLR2 from our MDS-UH Port Management Series is a versatile managed USB 3.2 Gen 1 hub designed for industrial applications requiring advanced features. This hub offers an instant extension of four USB 3.2 Gen 1 ports, ensuring excellent compatibility and reliability with all existing USB 3.2, USB 2.0, and USB 1.1 devices.
Conforming to the Universal Serial Bus (USB) Specifications Revision 3.2 Gen 1, the hub supports data transfer rates of up to 5Gbps. It accommodates a wide input power range from 7 to 48V DC. The downstream ports comply with the USB Battery Charging Specification v1.2 (SDP, CDP, DCP) and various Vendor Specific Charging Modes, including Apple 2.4A and Samsung charging standards.
Included with the CG-4MGDU3MLR2 is management software that allows users to control the bus power for each downstream port and even reset the entire hub. Users can also save specific states to the hub’s flash memory, which will be restored during the next power cycle. The software supports various operating systems, including Windows, Intel x86-64, and ARM-based Linux.
As USB remains the most popular and scalable expansion bus for modern computers, the CG-4MGDU3MLR2, with its integrated software and hardware features, offers an ideal solution for adding USB devices efficiently, providing immediate value and protecting your investment.
Managing Software
The CG-4MGDU3MLR2 software package contains several managing software utilities which support different platforms allowing better control over each individual ports’ status. A GUI (Graphical User Interface) and console command prompt utilities for all major Microsoft Windows and Mac OS. It also includes utilities for different Linux versions. The utilities were written to easily operate with the applications software written with different language such as C#, C++, VB, Python or even a PHP server scripting language.
Image: Port managing software displaying the On/Off status of each port.
Key Features and Benefits
- Port Management Software: Control each individual port with the ability to turn on/off devices, reset connections, or save specific states, streamlining remote troubleshooting and reducing downtime.
- USB 3.2 Gen 1 Compatibility: Supports data transfer speeds of up to 5Gbps, ensuring fast and reliable performance for modern USB 3.2, USB 2.0, and USB 1.1 devices.
- Robust Power Input Range: Handles a wide input voltage range of 7-48V DC, making it flexible for various power configurations in industrial settings.
- Surge Protection: Each port is equipped with 15KV ESD protection, safeguarding your devices from electrical surges and ensuring durability in electrically noisy environments.
- Versatile Charging Capabilities: Supports USB Battery Charging Specification v1.2, with compatibility for CDP, DCP, and various vendor-specific modes, including Apple 2.4A and Samsung standards.
- Industrial-Grade Durability: Housed in a rugged metal case, the hub is designed for harsh environments and can be DIN-rail or wall-mounted for flexible installation.
- Cross-Platform Support: Comes with management utilities for Windows, Mac OS, and Linux, allowing for easy integration into diverse system architectures.
- LED Indicators: Provides visual feedback for each port’s power status, making it simple to monitor hub performance at a glance.
Package Contents:
- 4 Port Managed USB 3.2 Gen 1 Hub
- USB-A to USB-B Cable
- 2-Pin Terminal Block
- Software Disc
- DIN Rail Clip
- Screw Pack
*Surface Mounting screws not included.
Quick Features
Quick Features:
- Compliant with USB Specification 3.2 Gen 1
- Metal Case, DIN Rail and wall mountable
- Software Manageable Bus power for each Port
- Supports software utility for Windows, Linux
- Provides 4 Downstream USB 3.2 Gen 1 Facing Ports
- Provides 4 LEDs Indicating each bus power states
- Supports 5Gbps (Super-speed), 480Mbps (High speed), 12Mbps (Full-speed) and 1.5Mbps (Low-speed) Speed
- Supports 15KV ESD Level 4 Protection for Each Port
- Supports +7~48V DC Wide Range Input Power
- Supports USB Battery Charging v1.2 : CDP, DCP modes
Note: The last USB port of this hub (Port 4) does NOT support USB 2.0 / 1.1 devices. It is used to communicate with managing utilities. However, it still supports USB 3.2 Gen 1 devices.
Use Cases
Use Cases:
Point-of-Sale (POS) Systems & Self-Service Kiosks
- Device Management: Remotely control peripherals like barcode scanners, printers, or card readers, minimizing downtime and the need for on-site technical support.
Industrial Automation
- Machine Control: Seamlessly integrate with factory equipment like sensors, actuators, cameras and more, allowing for precise control over connected devices and reducing the need for physical intervention.
IT & Data Centers
- Energy Efficiency: Turn off unused devices to conserve power and prevent unnecessary energy consumption during idle times.
Product Video
Specifications
Product Specifications
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Support
Product Documentation & Drivers
Product Documents
Product Documentation
Drivers & Software
Need drawings, CAD files, or other compliance documentation? Click HERE
Relevant Articles & F.A.Q.
Relevant Articles
Product F.A.Q.
View frequently asked product questions below. Still need help? Reach out!
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Can the hub be used without a power supply?
View AnswerIn some cases, yes. USB peripherals that only require low power (i.e. keyboards & mice) can be used without a power adapter. Power in this case is drawn from the host’s USB port.
When high-power USB peripherals are used, a power supply for the USB hub may be required. In other cases, the USB peripheral may require their own power adapters, in this case, a power supply for the hub may not be required. Without ample power though, the USB hub or connected peripherals may not operate correctly. It is recommended to use an included power supply when possible.
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After waking up from sleep mode, my computer/host no longer recognizes my USB device.
View AnswerIf the USB device does not function properly after your computer or host has been in sleep mode, it is likely that Windows turned off the USB Root hub in order to save power.
To prevent this, follow the steps below (depending on your operating system).
Windows 10 / 8
- On your keyboard, press the Windows key + X and select Control Panel.
- Click Hardware and Sound, then click Power Options.
- Click Change plan settings for the plan you want to change.
- Click Change advanced power settings.
- Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
- Click OK to apply the setting.
Note: You may need to disconnect and re-connect your USB device after applying these settings.
Windows 7 / Vista
- Click the Start button and select Control Panel.
- Click Hardware and Sound, then click Power Options.
- Click Change plan settings for the plan you want to change.
- Click Change advanced power settings.
- Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
- Click OK to apply the setting.
Note: You may need to disconnect and re-connect your USB device after applying these settings.
Windows XP
- On your desktop, right-click the My Computer icon and select Properties.
- Click the Device Manager tab.
- Expand Universal Serial Bus controllers by clicking the arrow to the left of it.
- Right-click the first USB Root Hub device and select Properties.
- Click the Power Management tab.
- Clear the box next to Allow the computer to turn off this device to save power.
- Click OK to apply the setting.
- Repeat steps 4-7 for any remaining devices in the Universal Serial Bus Controllers section with “Root Hub” in the name.
Note: You may need to disconnect and re-connect your USB device after applying these settings.
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The hub is properly hooked up, but is not functioning correctly. What can I do?
View AnswerTesting all setup components is the best place to begin troubleshooting. To determine the source of the issue, individually test your:
- USB Cable by using it in another setup, or trying another cable.
- Host USB Port by connecting another device or thumb drive.
- Connected Peripherals by connecting directly to the host.
Moving on to troubleshooting the hub itself. Attach a USB peripheral. The USB hub itself will not appear in hardware listings on your host’s system. USB devices connected however, will appear when connected. If the connected device is still not being found, try:
- Installing the required drivers for the USB peripheral.
- Install the most recent drivers for the USB controller and/or motherboard chipset.
USB hubs do not require drivers or software.
Troubleshooting the desired USB peripheral may be in order. If the peripheral is still not being recognized, attempt:
- Attaching external power to the peripheral, if required.
- Confirming if the peripheral functions on a standard USB port.
- Testing if basic USB peripherals work, such as keyboards or mice.
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How can external power be connected to the industrial USB hub?
External power is supplied by connecting to the terminal block located on the hub. For when an external power adapter is required check out the Accessories & Replacement Parts section on this product page. To view all of our hub accessories and power supplies, visit the category here.
How to properly choose a power supply.To determine the power requirements, the equation to use is P = 5 * I * N, where:
P is the power wattage.
5 is the USB port voltage.
I is the current of the USB port in Amps (USB 2.0 is 0.5A, USB 3.0 is 0.9A.
N is the number of USB ports.
As an example using the equation, a 4 port hub would reflect a minimum wattage of 18 watts.
Knowing the minimum requirement, a proper power adapter can be chosen. In this case the voltage of a power supply should be within 7 to 24 or 7 to 40 Volts DC, depending on the specifications of the USB hub. Also, the power supply must convert AC to DC (no AC output).
Power supplies often come with a voltage (V) rating and an amperage (A) rating. To determine the current in amps, use I = P / V, where the following is true:
I is the current of the power supply.
P is the calculated power of the hub.
V is the chosen voltage of the power supply
Continuing the example, the 4 port hub requires 18 W and the power supply you choose is 12V, the current of the power supply would be I = 18/12, I = 1.5A.
Our full collection of power adapters can be found here.
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